Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means all data by which you can be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find its contact details in the section “Information on the controller” in this Privacy Policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically by our IT systems, or after your consent, when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you may withdraw this consent at any time with effect for the future. In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this and any other questions on the subject of data protection.

Analysis tools and third-party tools

When visiting this website, your surfing behaviour may be statistically evaluated. This is done primarily using so-called analysis programs.

Detailed information on these analysis programs can be found in the following Privacy Policy.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website with the following provider:

DomainFactory

The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich (hereinafter "DomainFactory"). When you visit our website, DomainFactory collects various log files, including your IP addresses.

Details can be found in the Privacy Policy of DomainFactory.

DomainFactory is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in ensuring that our website is presented as reliably as possible. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. for device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Processing under a contract

We have concluded a contract for processing under instructions (Auftragsverarbeitung, AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

Cloudflare

We use the service “Cloudflare”. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare offers a globally distributed content delivery network with DNS. In technical terms, the transfer of information between your browser and our website is routed via Cloudflare's network. This enables Cloudflare to analyse the data traffic between your browser and our website and to act as a filter between our servers and potentially malicious data traffic from the Internet. In this context, Cloudflare may also use cookies or other technologies to recognise Internet users, which are, however, used solely for the purpose described herein.

The use of Cloudflare is based on our legitimate interest in the provision of our website in a manner that is as error-free and secure as possible (Art. 6 para. 1 lit. f DSGVO).

The transfer of data to the USA is based on the Standard Contractual Clauses of the European Commission.

Further information on security and data protection at Cloudflare can be found here: Cloudflare.com/Privacypolicy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information in this regard can be obtained from the provider at the following link: www.dataprivacyframework.gov

Data Processing Agreement

We have concluded a contract for data processing (AVV) for the use of the above-mentioned service. This is a contract required under data protection law, which ensures that the latter processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

If you use this website, various personal data are collected. Personal data are data by means of which you can be personally identified. This privacy policy explains which data we collect and for what purposes we use them. It also explains how and for what purpose this takes place.

Please note that data transmission over the Internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of the data against access by third parties is not possible.

Information on the controller

The controller responsible for data processing on this website is:

AceBIT GmbH
Schleiermacherstr. 10
64283 Darmstadt
Germany

Telephone: +49 6151 136500
Email: [info@password-depot.de](mailto:info@password-depot.de)

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, email addresses, or similar data).

Storage period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, erasure will take place after those grounds cease to apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1) lit. a DSGVO or Art. 9(2) lit. a DSGVO if special categories of data are processed pursuant to Art. 9(1) DSGVO. In the event of explicit consent to the transfer of personal data to third countries, the data processing is also carried out on the basis of Art. 49(1) lit. a DSGVO. If you have consented to the storage of cookies or to access to information on your terminal device (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1) lit. b DSGVO. Furthermore, we process your data on the basis of Art. 6(1) lit. c DSGVO insofar as this is necessary for compliance with a legal obligation. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1) lit. f DSGVO. The legal bases applicable in each individual case are set out in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a Data Protection Officer.

Dr. Jan Moritz Schilling, MOOG & Partner Steuerberatungsgesellschaft mbH, Holzhofallee 15A, 64295 Darmstadt

Telephone: +49 6151 9936-0

Email: [moritz.schilling@moogpartner.de](mailto:moritz.schilling@moogpartner.de)

Notice regarding data transfers to third countries that are unsafe under data protection law and regarding transfers to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are unsafe under data protection law as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to these countries and processed there. We point out that in third countries that are unsafe under data protection law, a level of data protection comparable to that of the EU cannot be guaranteed.

We point out that, as a matter of principle, for data transfers to recipients in the USA certified under the “EU-US Data Privacy Framework” (DPF), a level of data protection comparable to that of the EU exists. A data transfer to the USA is therefore permissible if the recipient has certification under the “EU-US Data Privacy Framework” (DPF) or has suitable additional safeguards. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

Within the scope of our business activities, we cooperate with various external bodies. In some cases, it is also necessary to transfer personal data to these external bodies. We only disclose personal data to external bodies if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1) lit. f DSGVO, or if another legal basis permits the data disclosure. When using processors, we disclose our customers' personal data only on the basis of a valid contract for processing on behalf. In the event of joint controllership, an agreement on joint controllership is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw consent already granted at any time. The lawfulness of the data processing carried out until the withdrawal shall remain unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1) LIT. E OR F DSGVO, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH ANY PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) DSGVO).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEREAFTER NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) DSGVO).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the DSGVO, data subjects shall have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process by automated means on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this shall only take place insofar as it is technically feasible.

Access, rectification and erasure

Within the scope of the applicable statutory provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing and, where applicable, a right to rectification or erasure of such data. For this purpose, as well as for further questions on the subject of personal data, you may contact us at any time.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. For this purpose, you may contact us at any time. The right to restriction of processing exists in the following cases:

If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data is unlawful, you may request restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21(1) DSGVO, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from its storage – be processed only with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to transmit your payment data to us (e.g. account number in the case of a direct debit authorization), such data will be required for payment processing.

Payment transactions via the common means of payment (Visa/Mastercard, direct debit procedure) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.

In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published within the scope of the legal notice obligation for the sending of advertising and informational materials not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

4. Data collection on this website

Cookies

Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for the processing of payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies that are required for carrying out the electronic communication process, for providing certain functions requested by you (e.g. for the shopping cart function) or for optimizing the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of § 25 para. 2 TDDDG. The processing of personal data is carried out in this respect on the basis of Art. 6 para. 1 lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of such consent (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG); consent may be withdrawn at any time.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website from this Privacy Policy.

Consent with Cookiebot

Our website uses Cookiebot’s consent technology in order to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in compliance with data protection law. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).

When you enter our website, a connection is established to Cookiebot’s servers in order to obtain your consents and other declarations regarding cookie use. Cookiebot then stores a cookie in your browser in order to be able to attribute the consents granted or their withdrawal to you. The data collected in this way are stored until you request us to delete them, delete the Cookiebot cookie yourself, or the purpose for the data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

Cookiebot is used in order to obtain the consents required by law for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c DSGVO.

Processing by a processor

We have concluded a contract for processing by a processor (AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

These data will not be merged with other data sources.

These data are collected on the basis of Art. 6(1) lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not disclose these data without your consent.

These data are processed on the basis of Art. 6(1) lit. b DSGVO, insofar as your inquiry is related to the performance of a contract or is required for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1) lit. f DSGVO) or on your consent (Art. 6(1) lit. a DSGVO), if such consent has been requested; consent may be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone or telefax

If you contact us by email, telephone or telefax, your inquiry, including all personal data resulting therefrom (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose these data without your consent.

The data transmitted by you to us by email, telephone or telefax will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Calendly

On our website, you have the option of scheduling appointments with us. For appointment booking, we use the “Calendly” tool. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter “Calendly”).

For the purpose of booking an appointment, you enter the requested data and your preferred appointment date in the form provided for this purpose. The data entered are used for the planning, implementation and, where applicable, follow-up of the appointment. The appointment data are stored on Calendly’s servers. You can view its privacy policy here: Data storage and privacy.

The data entered by you will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

The legal basis for data processing is Art. 6(1) lit. f DSGVO. The website operator has a legitimate interest in making appointment scheduling with prospective customers and customers as straightforward as possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1) lit. a DSGVO and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

The data transfer to the USA is based on the EU Commission Standard Contractual Clauses.

Order processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required under data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

LimeSurvey

We conduct surveys on our website. For their implementation, we use the “LimeSurvey” service. The provider is LimeSurvey GmbH, Papenreye 63, 22453 Hamburg, Germany (hereinafter “LimeSurvey”).

For the purpose of participating in surveys, you enter the requested data and responses in the form provided for this purpose. The data entered are used for the planning, implementation and, where applicable, evaluation of the survey. The survey data are stored for us on LimeSurvey’s servers; the provider’s privacy notices can be found on the LimeSurvey website.

The legal basis for data processing is Art. 6(1) lit. f DSGVO. The website operator has a legitimate interest in the efficient conduct of surveys. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1) lit. a DSGVO and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Order processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the DSGVO.

Registration on this website

You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

In the event of important changes, for example with regard to the scope of the offer or technically necessary changes, we use the email address provided during registration in order to inform you in this way.

The data entered during registration is processed for the purpose of performing the user relationship established by the registration and, where applicable, for the initiation of further contracts (Art. 6 para. 1 lit. b DSGVO).

The data collected during registration is stored by us for as long as you are registered on this website. It is then deleted. Statutory retention periods remain unaffected.

Comment function on this website

For the comment function on this page, in addition to your comment, information on the time the comment was created, your email address and, if you do not post anonymously, the username chosen by you are stored.

Storage of the IP address

Our comment function stores the IP addresses of users who post comments. Since we do not review comments on this website before they are activated, we require this data in order to be able to take action against the author in the event of legal infringements such as insults or propaganda.

Subscribing to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email in order to verify whether you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the informational emails. In this case, the data entered in the context of subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes and elsewhere (e.g. newsletter subscription), this data will remain with us.

Storage period for comments

The comments and the data associated with them are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g. insulting comments).

Legal basis

The comments are stored on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

5. Social media

X (formerly Twitter)

Functions of the X service are integrated into this website. These functions are offered by X Internet Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

If the social media element is active, a direct connection is established between your end device and the X server. X thereby receives information about your visit to this website. By using X and the “Re-Tweet” function, the websites you visit are linked to your X account and disclosed to other users. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or of its use by X. Further information on this can be found in X’s privacy policy at: Privacy.

Insofar as consent has been obtained, the use of the aforementioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG. Consent may be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the broadest possible visibility in social media (Art. 6 para. 1 lit. f DSGVO).

The transfer of data to the USA is based on the Standard Contractual Clauses of the European Commission.

You can adjust your data protection settings at X in the account settings amend.

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website that contains elements of LinkedIn is accessed, a connection to LinkedIn servers is established. LinkedIn is thereby informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or of its use by LinkedIn.

Insofar as consent has been obtained, the aforementioned service is used on the basis of Art. 6(1)(a) DSGVO and § 25(1) TDDDG. Consent may be revoked at any time. Insofar as no consent has been obtained, the service is used on the basis of our legitimate interest in the broadest possible visibility in social media (Art. 6(1)(f) DSGVO).

The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission.

Further information on this can be found in LinkedIn’s privacy policy at: Privacy policy.

6. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies into our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform any independent analyses. It merely serves to manage and deploy the tools integrated through it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

Google Tag Manager is used on the basis of Art. 6(1)(f) DSGVO. The website operator has a legitimate interest in the swift and uncomplicated integration and management of various tools on its website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) DSGVO and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

The company has certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: Dataprivacyframework.gov

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In this context, the website operator receives various usage data, such as page views, length of stay, operating systems used, and the user’s origin. These data are assigned to the respective user terminal device. They are not assigned to a user ID.

Furthermore, Google Analytics enables us, among other things, to record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data records and employs machine-learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transferred to a Google server in the USA and stored there.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) DSGVO and § 25(1) TDDDG. Consent may be revoked at any time.

The data transfer to the USA is based on the Standard Contractual Clauses of the European Commission.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider at the following link: Dataprivacyframework.gov

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link.

More information on the handling of user data by Google Analytics can be found in the Google Privacy Policy.

Data processing

We have concluded a contract with Google for data processing.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements may be displayed on the basis of the user data available to Google (e.g. location data and interests) (audience targeting). As the website operator, we can evaluate these data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements resulted in corresponding clicks.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) DSGVO and § 25(1) TDDDG. Consent may be revoked at any time.

The transfer of data to the USA is based on the European Commission’s Standard Contractual Clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider at the following link: Dataprivacyframework.gov

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads Remarketing enables us to assign persons who interact with our online offering to specific target groups in order subsequently to display interest-based advertising to them within the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and browsing behavior on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: Google Ads Settings.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) DSGVO and § 25(1) TDDDG. Consent may be withdrawn at any time.

Further information and the data protection provisions can be found in Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: Dataprivacyframework.gov

Audience creation using customer matching

For audience creation, we use, among other things, Google Ads Remarketing customer matching. In this process, we transmit certain customer data (e.g. email addresses) from our customer lists to Google. If the customers concerned are Google users and are logged into their Google account, suitable advertising messages are displayed to them within the Google network (e.g. on YouTube, Gmail or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can identify whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to compile conversion statistics. We learn the total number of users who clicked on our advertisements and which actions they performed. We do not receive any information that enables us to identify the user personally. Google itself uses cookies or comparable recognition technologies for identification purposes.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) DSGVO and § 25(1) TDDDG. Consent may be withdrawn at any time.

More information on Google Conversion Tracking can be found in Google’s data protection provisions: https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: Dataprivacyframework.gov

7. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an email address from you as well as information that enables us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data are collected, or only on a voluntary basis. For the processing of the newsletter, we use newsletter service providers, which are described below.

Mailchimp

This website uses Mailchimp services for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Mailchimp is a service with which, among other things, the sending of newsletters can be organized and analyzed. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), these are stored on Mailchimp’s servers in the USA.

With the help of Mailchimp, we can analyze our newsletter campaigns. When you open an email sent with Mailchimp, a file contained in the email (a so-called web beacon) connects to Mailchimp’s servers in the USA. This makes it possible to determine whether a newsletter message was opened and which links, if any, were clicked. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.

If you do not want Mailchimp to carry out analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

Data processing is carried out on the basis of your consent (Art. 6(1)(a) DSGVO). You may withdraw this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the withdrawal.

The data you have deposited with us for the purpose of subscribing to the newsletter will be stored by us or by the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remain unaffected by this.

The transfer of data to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: mailchimp.com/eu-us-data-transfer-statement/ and mailchimp.com/legal/data-processing-addendum.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or by the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will be used only for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the statutory requirements for the sending of newsletters (legitimate interest within the meaning of Art. 6(1)(f) DSGVO). Storage in the blacklist is not subject to any time limit. You may object to the storage if your interests outweigh our legitimate interest.

For further details, please refer to the Mailchimp Privacy Policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider at the following link: Dataprivacyframework.gov

Data processing

We have concluded a contract on data processing (AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that it processes personal data only in accordance with our instructions and in compliance with the DSGVO.

8. Plugins and Tools

YouTube with enhanced privacy

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. The disclosure of data to YouTube partners is, however, not necessarily excluded by enhanced privacy mode. Thus, regardless of whether you watch a video, YouTube establishes a connection to the Google Marketing Network.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after a video has been started, YouTube may store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube may obtain information about visitors to this website. This information is used, among other things, to compile video statistics, improve user-friendliness and prevent fraud attempts.

Where applicable, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) DSGVO. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) DSGVO and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Further information on data protection at YouTube can be found in its privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider at the following link: Dataprivacyframework.gov

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google's servers is established in the process.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This website uses Font Awesome for the uniform display of fonts. Font Awesome is installed locally. No connection to servers of Fonticons, Inc. takes place in this process.

Further information on Font Awesome can be found in the Font Awesome Privacy Policy at: https://fontawesome.com/privacy.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is intended to verify whether data entered on this website (e.g. in a contact form) is entered by a human being or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the purpose of the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, time spent by the website visitor on the website, or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data are carried out on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and spam. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Further information on Google reCAPTCHA can be found in Google’s Privacy Policy and Google’s Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: Dataprivacyframework.gov

Jira Service Management

We use the CRM and ticketing system Jira Service Management to process user inquiries. The provider is Atlassian Pty Ltd, Level 6, 341 George Street, Sydney, NSW 2000, Australia.

We use Jira Service Management in order to be able to process your inquiries quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

You may submit inquiries by providing your email address and without stating your name.

The messages addressed to us remain with us until you request us to delete them or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Atlassian has implemented Binding Corporate Rules (BCR) that have been approved by the competent data protection authority. These legitimize intra-group data transfers to third countries. Further information can be found at: https://www.atlassian.com/trust/privacy.

If you do not agree to the processing of your inquiry via Jira Service Management, you may alternatively communicate with us by email, telephone or fax.

Further information can be found in Atlassian’s Privacy Policy: https://www.atlassian.com/legal/privacy-policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards in the processing of data in the USA. Further information on this can be obtained from the provider at the following link: Dataprivacyframework.gov

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that Atlassian processes personal data only in accordance with our instructions and in compliance with the DSGVO.

9. Online marketing and affiliate programmes

Affiliate programmes on this website

We participate in affiliate partner programmes. In affiliate partner programmes, advertisements of one company (advertiser) are placed on websites of other companies within the affiliate partner network (publisher). If you click on one of these affiliate advertisements, you will be redirected to the advertised offer. If you subsequently carry out a specific transaction (conversion), the publisher receives remuneration for this. In order to calculate this remuneration, it is necessary for the affiliate network operator to be able to track through which advertisement you accessed the respective offer and completed the predefined transaction. For this purpose, cookies or comparable recognition technologies (e.g. device fingerprinting) are used.

The storage and analysis of the data are carried out on the basis of Art. 6(1)(f) DSGVO. The website operator has a legitimate interest in the correct calculation of its affiliate remuneration. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) DSGVO and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

We participate in the following affiliate programmes:

AWIN

The operator of the affiliate network is AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter “AWIN”).

AWIN and the publisher are jointly responsible for the data processing in connection with the affiliate programme. The obligations jointly incumbent on them have been set out in an agreement on joint controllership. According to this agreement, you may contact either controller with your data protection concerns. The controller contacted first will answer your request. Each controller independently provides data protection information pursuant to Art. 13, 14 and 26 DSGVO and takes the necessary measures to protect personal data and to comply with the other provisions of the DSGVO within its company. The agreement on joint controllership can be accessed in AWIN's General Terms and Conditions at the following link: Publisher Terms.

10. eCommerce and payment providers

Processing customer and contract data

We collect, process and use personal customer and contract data for the establishment, substantive design and amendment of our contractual relationships. We collect, process and use personal data regarding the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for such use. The legal basis for this is Art. 6(1)(b) DSGVO.

The customer data collected will be deleted after completion of the order or termination of the business relationship and upon expiry of any statutory retention periods that may apply. Statutory retention periods remain unaffected.

Data transfer upon conclusion of contract for online shops, retailers and shipment of goods

If you order goods from us, we will pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned with payment processing. Only such data as the respective service provider requires for the performance of its task will be disclosed. The legal basis for this is Art. 6(1)(b) DSGVO, which permits the processing of data for the performance of a contract or for pre-contractual measures. If you have given corresponding consent pursuant to Art. 6(1)(a) DSGVO, we will provide your email address to the transport company entrusted with the delivery so that it can inform you by email about the shipment status of your order; you may revoke your consent at any time.

Payment services

We integrate payment services of third-party companies on our website. If you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of the payment service providers is based on Art. 6(1)(b) DSGVO (performance of contract) and in the interest of a payment process that is as smooth, convenient and secure as possible (Art. 6(1)(f) DSGVO). Insofar as your consent is requested for certain actions, Art. 6(1)(a) DSGVO is the legal basis for data processing; consents may be revoked at any time with effect for the future.

We use the following payment services / payment service providers within the framework of this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

The data transfer to the USA is based on the EU Commission Standard Contractual Clauses.

For details, please refer to the PayPal Privacy Policy.

Google Pay

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can find Google's Privacy Policy here: https://policies.google.com/privacy.

American Express

The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter referred to as “American Express”).

American Express may transfer data to its parent company in the USA. The transfer of data to the USA is based on the Binding Corporate Rules.

For further information, please refer to the American Express Privacy Policy.

Mastercard

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter referred to as “Mastercard”).

Mastercard may transfer data to its parent company in the USA. The transfer of data to the USA is based on Mastercard's Binding Corporate Rules. Details can be found here: Privacy and Mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter referred to as “VISA”).

The United Kingdom is considered a secure third country under data protection law. This means that the United Kingdom has a level of data protection equivalent to the level of data protection in the European Union.

VISA may transfer data to its parent company in the USA. The transfer of data to the USA is based on the European Commission's Standard Contractual Clauses. Details can be found here: Visa Global Privacy Notice.

For further information, please refer to the VISA Privacy Policy.

Paddle

On this website, we offer, inter alia, payment via Paddle. The provider of this payment service is Paddle.com Market Limited, 15 Briery Close, Great Oakley, Corby, Northamptonshire, NN18 8JG, United Kingdom (hereinafter referred to as “Paddle”).

If you select payment via Paddle, the payment data you enter will be transmitted to Paddle.

Your data is transmitted to Paddle on the basis of Art. 6(1)(b) DSGVO (processing for the performance of a contract). Insofar as consent is required for individual processing operations, the processing is carried out on the basis of Art. 6(1)(a) DSGVO. You may revoke any consent given at any time. Such revocation shall not affect the lawfulness of the processing carried out until the revocation.

Further information can be found in Paddle’s Privacy Policy: https://paddle.com/privacy/

11. Audio and Video Conferences

Data Processing

For communication with our customers, we use, among other things, online conference tools. The tools we use in detail are listed below. If you communicate with us via video or audio conference over the Internet, your personal data will be collected and processed by us and by the provider of the respective conference tool.

The conference tools thereby collect all data that you provide or use for the purpose of using the tools (email address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other “context information” in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for the handling of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, as well as the type of connection.

Insofar as content is exchanged, uploaded, or otherwise made available within the tool, such content is also stored on the servers of the tool providers. Such content includes, in particular, Cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options are determined largely by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools used, which we have listed below this text.

Purpose and Legal Bases

The conference tools are used in order to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) DSGVO). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) DSGVO). Insofar as consent has been requested, the use of the respective tools is based on such consent; consent may be revoked at any time with effect for the future.

Storage Period

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data that is stored by the operators of the conference tools for their own purposes. For details, please obtain information directly from the operators of the conference tools.

Conference Tools Used

We use the following conference tools:

TeamViewer

We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. For details on data processing, please refer to the TeamViewer Privacy Policy.

Order Processing

We have concluded a contract for order processing (Auftragsverarbeitung, AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that it processes personal data only in accordance with our instructions and in compliance with the DSGVO.

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, please refer to the Microsoft Teams Privacy Policy.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards in connection with data processing operations in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider at the following link: Dataprivacyframework.gov

Data Processing

We have concluded a contract for data processing (Auftragsverarbeitung, AVV) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the latter processes personal data only in accordance with our instructions and in compliance with the DSGVO.